There is a 10 % discount on quarterly subscriptions.
VAT is not included in the prices
You only pay for active users - an active user is a user that has received a private invitation to courses and channels. Public users are free. You can have as many Admin users as you like.
You decide how many users you want on the platform. If you want to add more users than what you have prepaid on your current plan, you can add more as you go, without having to switch plans. You will just be invoiced based on the list price per extra user.
Yes, you do.
On the enterprise level, we also offer bank transfers.
You can upgrade any time. If you downgrade or cancel, it will be effective from the end of your current subscription period.
There is a discount difference of 10%.
We expect fair use.
'Fair Use' for storage is around 1TB of data for an account on the Enterprise subscription level - see more in the commercial terms.
No, you can have as many courses on your solution, as you would like. Based on fair use - see more in the commercial terms.
Yes, of course. And we also love feedback and ideas from our users as well! So feel free to contact us. When you have decided to get started, we will even throw in an hour onboarding session for you and your team. And don’t worry, we have also made a lot of product tutorials available for you as an admin.
uQualio only provides support to admin users. Any online support requests must be submitted via email@example.com, or via any available “contact support” feature in uQualio. Requests must include a detailed description of the issue with supporting images or recordings. uQualio creates a support case and ticket with feedback directly to the sender.
Priority Support covers interruption making a critical functionality inaccessible or a complete infrastructure interruption causing a severe impact on services availability. Core functionality or platform access interrupted, degraded or unusable, having a severe impact on services availability. Priority response time is the maximum response time from uQualio Support when you have sent a request for support. Support is provided during the business hours in your time zone and are from 9 AM to 5 PM.