Customer Support Training
With uQualio you can easily train your customer support teams. From customer service procedures to product software training, create your own customized courses to streamline processes within your organization.
Video eLearning For Customer Service Training
Training Anytime, Anywhere.
With uQualio your customer service agents can train anytime and anywhere. With 24/7 training for your support teams they have the right information and procedures at all times to ensure that customers have the necessary information to maximize customer satisfaction.
Create your own custom dashboards to track employee progress. With custom dashboards you are easily able to see how far employees are in their customer support training. Easily send reminders, emails and text messages from within the platform for seamless communication.
Reduce Training Costs
Reduce your training costs by reducing travel, venue and instructor led courses. With uQualio all your customer support training is located in one place for easy accessibility to ensure seamless communication and training.
Achieving Customer Support Training Success
uQualio's all-in-one software platform is designed with you in mind. The platform is designed to make sure that the way you communicate, organize and deliver your customer support training fits your organizational needs. With video eLearning you can offer visual training aides to support your customer support teams.
Create Your Own Content
Create tailor made content to suit your organizational training needs in minutes, with our fully customizable in-built template.
You can easily upload or create new videos to the platform. Edit and update your videos inside uQualio to tailor your course content at any time.
Create quizzes after each video or course to maximise knowledge retention.