Interview with Buster Skyum, IT & Development Consultant.
DigiRehab is a unique digital exercise tool for seniors. The tailored exercises programs help them become stronger and more self-reliant. This increases the chances of living well and independently at home, ideally for the rest of their lives.
uQualio is primarily used for training the municipalities' social and health care assistants to assist the seniors (B2B). In Germany we further offer an online training course to senior citizens (B2C), approved and certified by the health insurance funds. After completing the certificate is sent to the health insurance fund, which reimburses 70-100% of the course price.
We sat down with Buster Skyum, IT & Development Consultant, responsible for the uQualio platform at DigiRehab.
What led your company to eTraining, and more specifically uQualio?
“Our customers are the municipalities home care departments where we help make training programs for seniors in an app. The social and health care assistants need to know why the seniors need to train at home, and how to use the app to support them. The reality is that they often lack IT skills. They also work under strict timelines. That’s why we needed an efficient way of teaching them those skills, and it had to happen fast, so they can focus their effort on care, on their important tasks. "
Why did you choose uQualio for your needs?
“Well, our chairman of the board heard about the uQualio, and we decided to try it out. We have stuck with uQualio because of its ease-of-use and flexibility and their ability to add features that we need. Our subsidiary in Germany also uses the service. It was important for us to use the same service across borders, and that the provider is European, due to GDPR compliance. Very important was also, that the courses can be distribured to different customers on their own channels and perzonalised to match the customers need. So all is in our own branded space where no one has to leave the platform. That way we make sure everything is aligned, which is crucial in our profession.”
What is the benefit of choosing uQualio?
“The process is very seamless, from delivering the courses to reaching the end users. It’s a strong platform for our customers to educate their employees in the health care profession. Training on the uQualio eLearning platform makes it unnessecary to visit all municipalities to trainin, and it makes it both easy to take courses and efficient as people can take the courses when it suits them and revisit them when it suits them. And when new employees are added they just take the course when it suits them and refresh the course when it suits them.”
What is your favorite thing about uQualio?
“Well, we have a channel for each municipal district, where courses can be distributed easily which is helpful for our users. It helps put things into a simple system, that works even in a complicated industry where you need to know the laws or requirements for each district.”
Would you recommend uQualio?
“The support and help you get from uQualio is first-rate, so I would recommend uQualio because of that, and the opportunities that come with the platform. The fact that the service plays well with other platforms is also something that makes our lives easier.”
Quotes from Buster Skyum, IT & Development Consultant.
EASY-TO-USE VIDEO TRAINING
“It’s a strong platform for our customers to further educate their employees in the health care profession."
"It was important for us to use the same platform across borders, with different user language as we have users in different countries."
“We needed a platform that can work across borders and is GDPR compliant like uQualio.”
"The support and help you get from uQualio is first-rate, so I would recommend uQualio because of that, and the opportunities that come with the platform. The fact that the service plays well with other platforms is also something that makes our lives easier.”
"uQualio has listened to request from us, which has made the platform even better for our use. And the support is REALLY good! ”
"uQualio fits our needs and is scalable to match our growth and the good part is that it is affordable too."