Get access to all the important employees of your sales partners or retail stores by empowering your partners or store managers to add employees to your courses!
Most companies selling through partners, must have an overview of their retailers’ employees, access to sales reps, or technical staff in order to train theem. If not, they are not able to ensure knowledge of the latest product training or future product releases. Even if some use a CRM system, it is typically never updated with the right contact info. The bigger your, or your partner’s organisation is, the harder it is to manage all your training participants.
At uQualio® we understand this, and we have therefore implemented a ‘Course Assistant’ role.
The new role allows a local person to assign the responsibilities of adding new people to an existing course. From now on, the local manager can become the ‘course assistant’ and can take care of the participants in a course without your help.
‘Course assistants’ will be particularly useful in cases where you do not have all the relevant information needed. For example, if you make product courses for retail stores and do not have the contact information for all the employees in the stores or to add a newly hired employee. The local store manager can be made into a ‘course assistant’ and directly add the stores’ employees to the course.
This feature makes it easy for your partners to manage participation in a course by themselves. Now, you can empower your partners while at the same time optimising your overall course management. Be aware that local managers (‘course assistants’) must be able to assign users and handle feedback and communication.
Of course, the ‘Course Assistant’ can see all reports and analytics from his/her participants participation, but not anyone else's.
The picture made by Unknown author is licenced under CC BY