At uQualio® we are super proud to be on the eLearning Industry's list of the 20 best 'Customer Training Learning Management Systems' in 2019. We are number 14 this year, and working intently on being better...
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Global Industry Analysts has made market research that predicted that the e-learning market would reach $107 Billion in 2015 and it did!
The newest market research predicts a triple of the revenue! By 2025 e-learning will grow to $ 325 Billion.
Over the last decade, e-learning has positioned itself in our lives. Everyone enhances their knowledge every day, either by looking for a tutorial, reading the news, or even watching a TV-show. All those moments spent on our phone, tablet, or computer are moments where people are open to learning something new, something they didn't know before. Luckily the effectiveness of e-learning has been proven by many studies and testimonies.
The global climate also benefits from e-learning - it has been found that e-learning programs consumed around 90% less power and drastically reduces the C02 emissions. It is also a new way to save the trees, as there is no need for paper which makes e-learning very eco-friendly.
E-Learning has numerous advantages, here are some of them:
Your Polish customers, employees, and participants can now enjoy uQualio® as well!
Polish is the latest language to join the uQualio® language offering. Our doors to the largest economy in Central and Eastern Europe are now open, and we are very excited to make eLearning easy for Polish businesses and people.
This comes a few months after Russian and Ukrainian languages have been added. Currently, you can enjoy the uQualio® platform in English, Danish, German, French, Spanish, Norwegian, Russian, Ukrainian, and Swedish.
It is very important to us at uQualio® to continually develop and improve our solution. Are your course participants speaking a language not currently available at uQualio®? Let us know at email@example.com. We can implement a language within a week!
Polski dołącza do języków uQualio®
Twoi polscy klienci, pracownicy i uczestnicy kursów mogą teraz również cieszyć się uQualio® Polski to najnowszy język, który dołączył do oferty językowej uQualio.
Nasze drzwi do największej gospodarki w Europie Środkowej i Wschodniej są teraz otwarte i jesteśmy bardzo podekscytowani, aby udostępnić e-learning w najprostszy sposób dla Polaków i polskich przedsiębiorstw.
Polski to kolejny język Europy środkowo-wschodniej dodany do naszej oferty, kilka miesięcy temu dodaliśmy też rosyjski i ukraiński. Obecnie możesz korzystać z platformy uQualio w języku angielskim, duńskim, niemieckim, francuskim, hiszpańskim, norweskim, rosyjskim, ukraińskim, i szwedzkim.
Rozwijanie i ulepszanie naszego rozwiązania jest bardzo ważne jest dla nas w uQualio. Czy uczestnicy Twoich kursów mówią w języku, który nie jest obecnie dostępny na uQualio? Daj nam znać na adres firstname.lastname@example.org. Możemy wdrożyć język w ciągu tygodnia!
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Get access to all the important employees of your sales partners or retail stores by empowering your partners or store managers to add employees to your courses!
Most companies selling through partners, must have an overview of their retailers’ employees, access to sales reps, or technical staff in order to train theem. If not, they are not able to ensure knowledge of the latest product training or future product releases. Even if some use a CRM system, it is typically never updated with the right contact info. The bigger your, or your partner’s organisation is, the harder it is to manage all your training participants.
At uQualio® we understand this, and we have therefore implemented a ‘Course Assistant’ role.
The new role allows a local person to assign the responsibilities of adding new people to an existing course. From now on, the local manager can become the ‘course assistant’ and can take care of the participants in a course without your help.
‘Course assistants’ will be particularly useful in cases where you do not have all the relevant information needed. For example, if you make product courses for retail stores and do not have the contact information for all the employees in the stores or to add a newly hired employee. The local store manager can be made into a ‘course assistant’ and directly add the stores’ employees to the course.
This feature makes it easy for your partners to manage participation in a course by themselves. Now, you can empower your partners while at the same time optimising your overall course management. Be aware that local managers (‘course assistants’) must be able to assign users and handle feedback and communication.
Of course, the ‘Course Assistant’ can see all reports and analytics from his/her participants participation, but not anyone else's.
The picture made by Unknown author is licenced under CC BY
Qualio® is by the eLearning Industry highlighted in 2019 Update of the Best 20 Learning Management Systems Offering LMS Free Trials List.
Read more here
By Christian Bjerre Nielsen,
Chief Product Officer at uQualio®
How does uQualio® match the 11 items listed by John Faig in 11 Things I Wish Ed Tech Developers Knew (http://www.litandtech.com/2019/05/11-things-i-wish-ed-tech-developers-knew.html)?
John Faig wrote this blog post on what EdTech companies must take into consideration for their users – the teachers. I believe he comes with valid points, which we and our colleagues in the EdTech learning space must address and consider for future releases of our products.
uQualio® is a video-based e-Learning platform. We do not fall quite into the traditional Learning Management System (LMS) category as we have the view that it must be simple for content creators, teachers, assistants and users.
Here’s John’s list and how uQualio® fits his requests. Remember to read his blog post first – and then check each point below to see how we fit.
2. Schedule changes
3. Student needs
5. Student data
6. Share content
7. Schedule in advance
8. Make it look nice
9. Start with simple trial
11. Ask for feedback
Addressing John’s points is a good exercise when you have an EdTech application. We can see that we’re doing good on several of the points, but that we can improve on the others. Now we have specific action items to work. This improves how uQualio® works and how it is viewed by potential users.
I suggest that other EdTech companies try to go through the same exercise. This has helped me line up a number of changes to the coming releases as well as how to prioritize some of the features further down the backlog.
Please let me know what you think and if you are ready to try the same with the 11 things John Faig lists in his blog.
Drop a note or try uQualio® yourself (free trial)
PS: This somehow reminds me a little of the Joel Test... (https://www.joelonsoftware.com/2000/08/09/the-joel-test-12-steps-to-better-code/)
OEB is a leading technology conference focusing on eLearning and training. We are proud to stand alongside multinational companies and SMEs alike to show the value of eLearning to everyone. The OEB is a cross-sector conference, where innovators, buyers, and businesses converge to improve education and make a difference. You will also get a chance to try out existing solutions, ours included.
Come and meet us between 27th to 29th November in Berlin between 10 to 16. You can book a 20-minute demo – just come by our stand (we are at L9). The map below shows you where you can find us.
Want to make sure you meet us? Book a demo meeting at OEB by sending us an email at email@example.com.
We’re looking forward to seeing you there!
By Christian Bjerre Nielsen,
Chief Product Officer at uQualio ApS
In this article I explain how we doubled our free trial success rate at uQualio®. Simple analysis coupled with multiarea improvements gave an incredible effect for our customers and us.
At uQualio® we offer potential customers a 14 days free trial. In the free trial period, they can try everything the product has to offer except sending SMS messages and creating public learning courses or marketing campaigns. We want to make it transparent how uQualio® can help the user in reaching their business goals. This is a fair and decent way which is also reflected in our simple and transparent subscription price structure.
We started out with free trials in January 2019. Our expectations were maybe a couple of trials per week, so we were excited seeing that we got closer to a couple of trials per working day! That was great … until we started looking at how the free trial user progressed through the process of publishing a trial course. Very few of the people taking up a free trial made it to the final step – making it available for other users.
In order to see how far a free trial user progresses in the process we define these steps:
If a user reaches step 4 or 5, we count the trial as a success.
The numbers we saw in early April after about three months can be seen below:
Success rate of 11%? Not hard to guess why our conversion to paying customer was so low.
This caught our attention. We made a little user analysis, we looked critically at the steps in the process and hired an external UX expert to give us feedback on the application and the free trial process. And the comments from the UX expert were not kind when we replayed his video and read his comments…
We decided to address the problems found with the following measures:
We implemented the improvements in the period from the 10th to the 24th of April 2019. Yesterday we did the initial analysis of the month running with the improvements and it has helped!
The success rate is now 24% - more than double of what we had before the update.
In conclusion we can see that a combination of:
helps significantly! The effort is worth it and now we have a much better pipeline of customers through our onboarding process.
Thanks to all on our team for making this happen within a single 2 weeks development sprint.
Next step is to increase the pipeline intake while maintaining or increasing the free trial success rate and increasing our conversion ratio.
Please let me know if you have made similar observations yourself.
All comments and questions are welcome - or try for yourself and let me know how we do.
We have very often during demonstrations of the uQualio® platform heard the following wish:
Why is it not possible to upload videos directly to the platform - why can you only use a link?
We are extremely happy to tell you that from today that is possible!
We hope you will try it out yourself?
– and please let us know if there is something else we can help you with! We are listening :)
At uQualio® we are very pleased to tell that – besides videos – also text, image as well as audio files can now be used on our eLearning platform
By Lone Tjustrup Olufsen, MarCom Consultant at uQualio®
“Videos can cover most of the needed training, but some topics are better explained by adding other learning materials as well. The latest product release improves the combination of learning tactics appealing to multiple learning situations and therefore appeal to multiple types of users and customers,” says Kent Valentin Fallesen, CEO at uQualio®.
Video, image, text and audio files are all important elements in the ability of providing electronic performance support - 24/7 - on all devices. Audio files (podcasts) support listening and learning “on the move” - e.g. while walking, travelling by train, and similar. And as something rather unique uQualio® also supports interactivity with audio files such as it does today with video. If the learner answers incorrectly to a question, the system can playback the correct answer in the audio file. Image files on a tablet – such as e.g. a technical drawing – help engineers with machine maintenance on location.
Video will become more widely use and distributed to support learning
Despite the relevance of both text, image and audio files – video files will become more widely distributed:
“Historically, paper documents have been the core learning material. In the future text files will be an “add-on” to videos – with videos as the key source for learning”, says Kent Valentin Fallesen.
Digital transformation creates demand for agile organizations – which again calls for tools to support their ability to act agile.
By Kent Valentin Fallesen, CEO at uQualio®
Digital transformation - Threat, Vision, or simply just today's way of doing business?
Companies have begun understanding the need for changing their approach to conduct their business in a more digital manner – either forced by upcoming new tech-based startups or simply because of visionary thinking. Not all companies need to become completely digital – but almost all need to adapt digital approaches in at least some parts of their processes. At uQualio® we experience that organizations start to understand how modern digital eLearning tools can support their ability to act fast and agile on a global market, simply just as how to run a business nowadays.
Implementation of change - Change how you train and communicate with your global sales and service organization
Today many companies have teams to travel around the world to train both sales reps and technicians. This is proven as a very slow, extremely costly, very in-efficient method, and with very low impact on learning, sales and quality. And the methodology is in no way able to support the company’s wish of acting fast and more agile in the market place.
Introducing a completely digital solution such as an online based video eLearning platform could do the trick. This will support agility and work as a platform for the company to get closer to the different markets and its key audiences by having them on the platform. The training can increase mind-share at sales reps, and influence the key audience directly, now and with regard to future product releases. And ultimately get input back from the market in real time. Getting the training done immediately, very inexpensive, and with much higher impact is truly more agile compared to an approach with a team travelling around the globe to train the local subsidiaries, distributors and partners in general.
Increase in video training of sales reps
At uQualio® we experience an increase in training of sales reps at channel partners such as distributors and retailers, who would normally be trained by the company’s business partners cross different markets. We believe, moving forward, that manufactures will take a much greater responsibility by offering digital based training of key product features to the dealers' or retailers’ “front-line” employees – simply for the reason to improve sales and customer loyalty. Due to the digital transformation and need for agile organizations, there is no time and money for the development of long and expensive learning programs – agile organizations call for agile learning tools, which offer fast, easy and inexpensive production and distribution of online training to a diverse group of learners. Short bite-sized training videos with elements of interaction and gamification are a very good answer to today’s organizational need and, we believe, will change the sales organization by reducing the need for travelling employees doing “Train the Trainers” programs or promotional field trips worldwide.
Global need for being agile
At uQualio® we also experience that the digital transformation is a global trend. We are happy to acknowledge, that within the last three months we have had “visitors” on our webpage from more than 100 different countries from all over the world, and without having any local representation in any countries at all – other than Denmark of course! So, the question is: Why do people look for a video eLearning platform, where you from anywhere can create and publish online training to your key audiences located anywhere, 24-7? We believe that the increased need for agile organizations and not least - innovative agile commercial organizations - is the explanation of a great part of the search for agile eLearning tools such as uQualio®.
Overcome of silos and traditional procedures
Today it’s commonly understood, that the digital transformation is the profound transformation of business and organizational activities, processes, competencies and models. Traditional 3-5 years business plans no longer fit today’s needs. It’s key to be agile in a constant changing organization and that calls for constant agile training of skills and communication. This trend is common for all organizations across the globe and across all kind of industries. As a consequence, leaders and decision makers need to implement a learning culture and overcome classic organizational silos including traditional sales and marketing procedures.
By Lone Tjustrup Olufsen, firstname.lastname@example.org
Video content is central for the usage of our eLearning platform uQualio®.
“We are happy to tell both existing and new customers, that videos from YouTube, Vimeo or from any other video service – e.g. videos from your private cloud solution – now work in uQualio®. As long as a video can be embedded, it can be used in our video eLearning platform”, says Christian Bjerre Nielsen, Chief Product Officer (CPO) at uQualio®.
Since all video services can be used, it’s much easier to get started turning your existing training videos into modern eLearning courses. A course consists of short videos/bite-sized learning units with interactive and gamification elements. And you can of course communicate with your learners to ensure that they learn…